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privacy & security

To purchase wine from the Le Bon Vin web site you can only do do on these terms and conditions. We may change these from time to time by updating this page.

Privacy Policy
lebonvin.co.uk are seriously commited to the privacy and security of your personal information.

What information do we collect when you register and how do we use it?
When you order, we need to know your name, e-mail address, delivery address, the credit or debit card number, cards expiry date and the cards registered address. This allows us to process your orders and to notify you of the status of your order.

We also ask for a daytime landline telephone number so that we can contact you if there is a problem with your order. If there is a delivery problem we sometimes give the number to our carriers so they can contact you to arrange delivery.

When you enter a lebonvin.co.uk competition, we may ask you for your name, address and e-mail address so that we can administer the competition and notify winners. Whilst we may post the name and town of any winners on our site, we would never divulge any of their other details.

We may also use the information we collect to send you or e-mail you special offers, changes to the website and other valuable information. If you do not wish to receive our e-mail promotions please uncheck the e-mail box in your account area, or use the unsubscribe link on any marketing e-mail you receive.

Will lebonvin.co.uk disclose the information it collects to outside parties?
We will not pass your details to any third party without your permission.

Do you have any more questions about your Privacy?
We welcome your questions and comments about privacy - please e-mail them to contact@lebonvin.co.uk

How do we protect customer information?
When you place orders or access your account information, you are connected to our secure server. We encrypt your information using SSL (secure socket layers) secure server software before it is sent to us. This ensures that your information can only be read by our secure server and cannot be unscrambled by any outside party.

Your information is then stored on another secure server, which is not directly connected to the Internet. Furthermore, all information is collected lawfully and in accordance with the Data Protection Act 1988.

None of the thousands of customers who have purchased from lebonvin.co.uk have reported fraudulent use of their debit or credit cards as a result of purchasing from our website.

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